The health of your Electronic Medical Records system is critical to the health of your practice. Your Electronic Medical Records system is made up of many sensitive, high-tech components required to deliver the electronic patient information you depend on. Systems can suddenly fail, leaving you without access to patient data, creating costly unproductive downtime, and possible data loss.
Instead of a break/fix support model that can leave you down and out, we monitor the health of your systems 24/7 using our powerful network monitoring tools that send us up-to-the-minute status reports. Using this data, we proactively respond to issues and maintain your systems on an ongoing basis, making them as reliable as possible. Our plan to deliver this level of support is called ProActive Care.